Frequently Asked Questions

Everything you need to know about OrangeAI Image Studio

Using the Service

How do I generate an image?

Type a description of the image you want into the prompt box on the homepage, choose a size, and click Generate. Your image will appear in seconds.

How long does generation take?

Typically 5–30 seconds depending on the prompt and image size.

What image sizes are supported?

Square (1024×1024), portrait (1024×1792), landscape (1792×1024), and small (512×512).

Can I generate multiple images at once?

Yes — set the "Count" field up to 8 images per request.

How do I download my images?

After generation, click the "Download" link on any image card to save it to your device. Images are stored on our servers.

Usage Rights & Content

Can I use the images commercially?

Yes. Images you generate may be used for personal and commercial purposes. See our Terms of Service.

Do I own the images I generate?

Subject to our Terms, you own the images you generate through the service.

Are there content restrictions?

Yes — we do not allow illegal, harmful, hateful, or infringing content. See our Terms of Service for details.

Payments & Refunds

How do payments work?

Payments are processed securely by Stripe. We do not store your full card details.

Can I get a refund?

Refunds are available within 14 days of purchase under certain conditions. See our Refund & Dispute Policy.

What if I have a billing dispute?

Please contact us first at support@orangeai.club — most issues are resolved quickly. See our Refund & Dispute Policy.

Privacy & Support

What data do you collect?

We collect only what's needed to provide the service: your prompts, generated images, and basic technical logs. See our Privacy Policy.

How do I contact support?

Email us at support@orangeai.club — we typically respond within 24–48 hours.

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